I use Amazon S3 as an off-site backup for data on my
desktop
computer. S3 has two principle advantages: there’s no upper
limit on
the amount of data you can transmit or store, and it’s very
cheap…
sometimes a little too cheap.
Two days ago I received an auto-generated warning from S3
about my
account status:
Greetings from Amazon Web Services,
AWS was unable to charge your account based on the
payment
information you provided. Please update your payment method
information using the Your Web Services Account section of
the AWS web
site.
Sincerely,
Amazon Web Services
There were a few extra details in there that convinced me
that this
wasn’t spam, but that was the gist of it. I logged on to my
account to
find that my balance was a whopping $0.01. A single cent!
I checked my credit card details and they seemed to be
okay. I
re-entered them to be on the safe side, and then emailed AWS
asking
them to re-try the payment and let me know if it failed again.
I
received this response:
Thank you for contacting AWS regarding the payment issue
related to
your August 1st bill. We have found that some credit card
issuers
decline charges of $0.01 (USD), especially when the amount
is
converted to another currency. AWS is working on a solution
for this
issue. In the meantime, please contact AWS
directly at webservices@amazon.com if this issue should occur
again.
The $0.01 (USD) charge on your August 1st bill has been
forgiven,
and your account is in good standing.
A month’s backups, totally free of charge – that’s value
for money. I shall be recommending S3 to all my friends.